LONGTON RIDING CLUB
AFFILIATED TO BHS
Keeping your personal information safe is very important to us. We are committed to complying with privacy and data protection laws and being transparent about how we process personal data.
We have policies, procedures and training in place to help our volunteers understand their data protection responsibilities and follow the data protection principles.
How we collect personal data
We may collect your personal data in different ways, for example:
- from the information you provide to us when you make an application to become a member
- from the information you provide to us when applying take part in an event or camp
- from the information you provide when lodging a complaint or requesting an appeal
- from the information you provide when submitting an expenses claim form
- from the information you provide when volunteering
How we use personal information
We collect and use personal information about our members, and volunteers for different purposes.
We only collect personal information that we genuinely need.
This may include:
- Contact details such as name address, email address and phone numbers
- Date of birth
- Bank Account details for reimbursement of expenses or refunds
Membership applications, administration and renewals
We will use the information that you provide to us to process your membership application.
We will email and or post you the Annual AGM Notification and Newsletter in December which we are constitutionally obliged to do as part of your membership. You can opt out or unsubscribe from receiving this information if you wish by ticking a box on the membership application form. Our legal basis for using your personal information in this way is for the performance of a contract.
Running events and camps
If you register for one of our events or camps, we will use your information provided to us to process your registration and enable you to attend the event or camp. This will include sharing some of your information with BRC, BRC Area Groups (in our case Northern Liaison Group Area 3) and/or our volunteers that run the event or camps. Our legal basis for using your personal information in this way is for the performance of a contract.
Dealing with complaints and appeals
If a complaint or an appeal is raised with us, we will process the personal information that is provided to us to manage and resolve the complaint or appeal. This may include sharing relevant information with an affiliated organisation, such as BRC, welfare officer or other organisation, depending upon the nature of the complaint and the area it relates to. Our legal basis for using personal information for this purpose is to fulfil our legitimate interest and fulfil our objective of resolving complaints in a careful and appropriate manner.
Undertaking safeguarding activities
When necessary, we process relevant personal information about members and volunteers, for safeguarding purposes. It may be necessary to share some personal information with relevant authorities such as the police, The Safeguarding Advisory Board and an appropriate member of the respective Member Body – such as The BEF, The Pony Club or a BRC Riding Club (as appropriate to the safeguarding activity). Our legal basis for this processing is to meet our legal obligations.
We will use your personal information including your bank account details to process committee member’s expense claims or to make refunds. Our legal basis for using your information for this is for the performance of a contract.
If you provide us with information about yourself, in connection with a volunteer application or enquiry, we may use this information to process your enquiry. We will not store this information for any purpose other than that relating to your application. Our legal basis for using your information in this way is for our legitimate interest.
If you provide us with information about yourself we will use it in our Accident Book to record any accidents you may have on our showground when you were attended by our First Aider or our appointed Paramedics on site.
Cookies and aggregate information collected from longtonridingclub.com
We do not collect any Aggregate information when you visit our website.
Our legal basis for processing personal information
Our legal basis for the purposes that we process personal information is for the performance of a contract, or for our legitimate interests or consent.
We may process personal information because it is necessary for the performance of a contract to which you are a party (or to take steps at your request prior to entering a contract). For example, we may process your personal data:
To issue or administer a membership
For you to take part in an event or camp
To make a refund to you or reimburse committee members expenses
We may collect and use your personal data if it is necessary for our legitimate interest and so long as its use is fair, balanced and does not unduly impact your rights. For example if you volunteer to help us.
We will ask for your consent to send you Notification emails. You can withdraw consent for this at any time by ticking the box on the membership form or by contacting firstname.lastname@example.org
Usually we will only process sensitive personal data if we have your explicit consent. In extreme situations, we may share your personal details with the emergency services if we believe it is in your ‘vital interests’ to do so. For example, if someone is taken ill during one of our events.
Sharing personal information
We will only share your personal information where we are required to fulfil our contract with you, or legitimate interest, where we have your consent, or we are required to do so by law.
We share your personal information provided to us on your Membership Application Form with British Riding Clubs/British Horse Society to administer your membership.
They share your information with insurers and service providers to provide insurance cover, membership card and the Rider Magazine as part of their contract with you as a member of the BHS.
Where required, we will process personal information to comply with our legal obligations. In this respect we may use your personal data to comply with subject access requests; for the prevention and detection of crime; and to assist the police and other competent authorities with investigations including criminal and safeguarding investigations.
Transferring personal data outside of the EEA
We do not transfer any personal data outside of the EEA
If you no longer wish to receive communications from us, please contact our email@example.com or tick the box about receiving emails on the Membership Application Form.
You also have the right to:
- Request a copy of the information we hold about you. Requests should be addressed to firstname.lastname@example.org. We will respond within 30 days of receiving your written request.
- Tell us to change or correct your personal information if it is incomplete or inaccurate. Please contact us at email@example.com
- Ask us to restrict our processing of your personal data or to delete your personal data if there is no compelling reason for us to continue using or holding this information. Please contact us at firstname.lastname@example.org
- Receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you, so that you can send it to another organisation. Please contact us at email@example.com
- Object, on grounds relating to your specific situation, to any of our processing activities where you feel this has a disproportionate impact on you. Please contact us at firstname.lastname@example.org
How long we keep your personal information
We will hold your personal information for as long as is necessary. We will not retain your personal information if it is no longer required.
- We will keep membership records indefinitely, in order to administer our membership scheme
- We will keep records of events and camps for 2 years, in order to facilitate any insurance claim resulting from the activity.
- We will keep volunteers address’s and contact details indefinitely
- Information contained on Pay Pal payment notifications will be kept for up to fourteen months on paper copy which will be stored securely or electronically, password protected, for audit purposes and then will be shredded.
Changes to this policy
Making a complaint to the Information Commissioner’s Office
If you are not satisfied with our response to any query you raise with us, or you believe we are processing your personal data in a way which is inconsistent with the law, you can complain to the Information Commissioner’s Office whose helpline number is: 0303 123 1113.